Kalamazoo Metro Transit Systems Fact Sheet

Service area

Fixed-route Metro Transit buses and the Metro County Connect service travel throughout the Kalamazoo urbanized area consisting of the following jurisdictions and institutions: City of Kalamazoo, City of Portage, City of Parchment, Comstock Township, Oshtemo Township, Western Michigan University, Kalamazoo Valley Community College, Kalamazoo Township, and Texas Township.

The Metro County Connect service is a federally-mandated, curb-to-curb, ADA/paratransit service. The service travels throughout Kalamazoo County and is open to all citizens in the county with priority for people with disabilities and seniors.  It is available for those who are unable, because of physical or cognitive disability, to use regular fixed-route bus service some or all of the time.

Community Service Vans are available for use by government and non-profit agencies serving seniors and individuals with disabilities.  The agency must provide a certified driver to transport their clients to appointments and activities.

Service Days and Hours

All services operate Monday through Friday from 6:00 a.m. to 12:15 a.m., Saturday 6:00 a.m. to 10:00 p.m.,  and Sunday 8:15 a.m. to 5:15 p.m., (some schedules may vary). Route 21 serving Western Michigan University area operate August through April.

System size

Metro Transit has 19 regularly scheduled bus routes operating on 15, 30 and 60 minute frequencies depending on the route and the time of day.  There are currently 36 buses in the fixed-route bus fleet -- 11 are hybrid electric buses. More than 3.1 million trips were taken in 2013.

Metro County Connect provides transportation services county-wide to anyone. An Access program is available on this service which is a door-to-door, federally mandated ADA paratransit service for those individuals who are unable to use regular accessible fixed-route bus service due to a physical or cognitive disability – 45 coaches are used for this service.

Community Service Vans are available for use by agencies with a certified driver. Eleven vans are used in this program.

All vehicles are 100% accessible.

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