Metro Systems Fact Sheet

Service area

Fixed-route Metro buses and the Metro Connect service travel throughout the Kalamazoo urbanized area consisting of the following jurisdictions and institutions: City of Kalamazoo, City of Portage, City of Parchment, Comstock Township, Oshtemo Township, Western Michigan University, Kalamazoo Valley Community College, Kalamazoo Township, and Texas Township.

The Metro Connect service is a federally-mandated, curb-to-curb, ADA/paratransit service. The service travels throughout Kalamazoo County and is open to all citizens in the county with priority for people with disabilities and seniors. It is available for those who are unable, because of physical or cognitive disability, to use regular fixed-route bus service some or all of the time.

Metro Share vans are available for use by government and non-profit agencies serving seniors and individuals with disabilities. The agency must provide a certified driver to transport their clients to appointments and activities.

Service Days and Hours

All services operate Monday through Friday from 6:00 a.m. to 12:15 a.m., Saturday 6:00 a.m. to 10:00 p.m., and Sunday 8:15 a.m. to 6:15 p.m., (some schedules may vary). Route 21 serving Western Michigan University area operate August through April and is not in service when WMU is on break.

System size

Metro Transit has 20 regularly scheduled bus routes operating on 15, 30 and 60 minute frequencies depending on the route and the time of day. There are currently 36 buses in the fixed-route bus fleet -- 11 are hybrid electric buses.

Metro Connect provides transportation services county-wide to anyone. An Access program is available on this service which is a door-to-door, federally mandated ADA paratransit service for those individuals who are unable to use regular accessible fixed-route bus service due to a physical or cognitive disability – 45 coaches are used for this service.

Metro Share Vans are available for use by agencies with a certified driver. Eleven vans are used in this program.

All vehicles are 100% accessible.

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Announcements

The Route 2 Portage and Route 8 Egleston Detour will now start October 7 due to construction start delay. Both routes will be using regular routing this week. If you have questions, please contact us at 337-8222.

Detour Starting October 7

Route 2 and Route 8 Detour Starting October 7

Our new bus stop signs are popping up around town to gather feedback. Let us know what you think through our comment form at http://www.kmetro.com/contact or message us.

Here's were new signs are at currently: https://drive.google.com/open…

Highlights of the new sign include:

Better reflective sign for passengers and drivers to see.

Bus Stop Number for use with myStop Mobile app or when calling dispatch to provide location.

Text to Stop Information. With the new Text to Stop, the times are estimates for arrival times. Remember to be at your stop 5 minutes prior so that we can stop safely.

Contact information via phone and website.

Braille information on the bottom of every stop sign stating that sign is a Bus Stop. Location information is also being updated as well so that bus stop locations are accurate for websites using the coordinates.

For more information, call us at 337-8222.

Metro Bus Stop Sign Sept 2019 Metro Bus Stop Sign Close Up

We'll be at #KVCC Texas Township Campus this week selling KVCC passes and providing information on Metro routes. Route 11 Stadium takes students to KVCC directly from downtown Kalamazoo seven days a week. For more information on the Stadium route and other routes, visit http://www.kmetro.com/riding/routes or call us at 337-8222.

KVCC semester passes can also be purchased at the Transportation Center Customer Service counter.

Central County Transportation Authority – Metro has established a goal of 0.21% for Disadvantaged Business Enterprise (DBE) participation in federally funded contracting opportunities for FY2020 through FY2022, per 49 CFR Part 26, et. al.

The proposed goal and its rationale are available for inspection for 30 calendar days from the date of this notice (June 27, 2019). The Federal Transit Administration (FTA) and the Kalamazoo Metro Transit System will accept comments on the goal for 30 days from the date of this notice (June 27, 2019).

Inquiries can be directed as follows:

Metro

DBE Liaison Officer
530 N. Rose Street
Kalamazoo, MI 49007
vlietstrag@kmetro.com

We recently switched to using the myStop Mobile app to get information from Track My Bus on your phone.

Metro Systems Fact Sheet

Service area

Service Days and Hours

System size

Announcements

Information

Our Team

Resources

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