6/21: Route 15 – Paterson will be operating on a detour due to a sewer break on Woodward Ave. We are unable to service the area between W Prouty St and W Paterson St.
Please check myStop Mobile or Track My Bus for real-time route and bus information!

Forms & Applications

If you would like to register for Metro Connect, may be eligible for reduced fare or need to request a visitor’s pass, please see the documents below!

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ELIGIBILITY QUALIFICATIONS

Reduced fares are available to qualifying Individuals with a disability and/or seniors 62+ years of age. The Certification for Reduced Fare Application requires input from the individual’s physician or caseworker or a copy of any photo ID confirming the individual’s age.

Applications can be printed from the above link. Rider’s may also request one by calling (269) 337-8222 or visiting the Metro office in person.

Applications can be submitted a by:

  • Printing the form, completing and mailing it to Metro (530 N. Rose St., Kalamazoo, MI 49007)
  • Visiting the Metro office in person
  • Calling (269) 337-8222 and speaking to staff

Access Americans with Disabilities Act ( ADA)  Paratransit Service:

Individuals with a disability that prevents them from riding on Metro’s fixed-route bus service some or all of the time can apply for Metro Connect Access ADA Paratransit Service. Rider’s must complete and submit both forms below:

ADA Application and Professional Verification Forms

Applications can be submitted a by:

  • Printing both forms, completing and mailing them to Metro (Attn: Metro Connect Coordinator, 530 N. Rose St., Kalamazoo, MI 49007)
  • Visiting the Metro office in person
  • Calling (269) 337-8222 and speaking to staff”
METRO CONNECT FORMS & APPLICATIONS

Certification For Reduced Fare Application

  • Print out and complete the form with the appropriate signatures to apply for a reduced fare on either the Metro Connect service or Metro fixed-route buses. Return it by mail to Metro Connect Coordinator, Metro, 530 North Rose Street, Kalamazoo, MI 49007.

Americans With Disabilities Act Certification Application

  • Print out and complete this form with the appropriate signatures to apply for Metro Connect ADA Certification. Return it by mail along with the Professional Verification Form to Metro Connect Coordinator, Metro, 530 North Rose Street, Kalamazoo MI 49007.

Professional Verification Form

  • Professional Verification must be completed by a physician or case worker. When completed and signed, mail the form along with the ADA Certification to Metro Connect Coordinator, Metro, 530 North Rose Street, Kalamazoo MI 49007.

Subscription Service Application

  • Print out and complete this form and mail it to Metro Connect Coordinator, Metro, 530 North Rose Street, Kalamazoo MI 49007.

Our Travel

LEARNING TO USE METRO CONNECT IS FREE!

Our Travel Trainer can assist with completing certification and even help you apply for reduced fare. The Travel Trainer will discuss your transportation needs and develop a training session designed to increase rider knowledge and comfort with using Metro systems!

Our Travel Trainer is also available to teach groups and organizations how to use the Metro bus system or Metro Connect. The group training includes an overview presentation, a tour of the Kalamazoo Transportation Center and a group bus ride.

Interested in Scheduling Travel Training?

Check out our travel training section or contact us at (269) 337-8222!

VISITOR’S PASS

Visitors to Kalamazoo County who are ADA certified in their own community can call (269) 337-8222 to obtain a Visitor’s Pass. The pass will be good for 21 days of service beginning from the date of your first trip. If you require more than 21 days of service, you must apply for certification with Metro Connect.

If you are visiting and not ADA certified in your community but are qualified for service, you can also complete a Visitor’s Pass Request. You will be required to provide proof of your disability to receive 21 days of service. Please call (269) 337-8222 for further information!

Have questions for the staff at Metro? Contact Us

Kalamazoo Metro