Forms & Applications
If you would like to register for Metro Connect, you may be eligible for reduced fare or need to request a visitor’s pass, please see the documents below!
Our Travel
If you would like to register for Metro Connect, you may be eligible for reduced fare or need to request a visitor’s pass, please see the documents below!
Our Travel
Reduced fares are available to qualifying Individuals with a disability and/or seniors 62+ years of age. The Certification for Reduced Fare Application requires input from the individual’s physician or caseworker or a copy of any photo ID confirming the individual’s age.
Applications can be printed from the above link. Rider’s may also request one by calling (269) 337-8222 or visiting the Metro office in person.
Applications can be submitted a by:
Access Americans with Disabilities Act ( ADA) Paratransit Service:
Individuals with a disability that prevents them from riding on Metro’s fixed-route bus service some or all of the time can apply for Metro Connect Access ADA Paratransit Service. Rider’s must complete and submit both forms below:
ADA Application and Professional Verification Forms
Applications can be submitted a by:
Certification For Reduced Fare Application
Americans With Disabilities Act Certification Application
Professional Verification Form
Subscription Service Application
Our Travel
Our Travel Trainer can assist with completing certification and even help you apply for reduced fare. The Travel Trainer will discuss your transportation needs and develop a training session designed to increase rider knowledge and comfort with using Metro systems!
Our Travel Trainer is also available to teach groups and organizations how to use the Metro bus system or Metro Connect. The group training includes an overview presentation, a tour of the Kalamazoo Transportation Center and a group bus ride.
Interested in Scheduling Travel Training?
Check out our travel training section or contact us at (269) 337-8222!
Visitors to Kalamazoo County who are ADA certified in their own community can call (269) 337-8222 to obtain a Visitor’s Pass. The pass will be good for 21 days of service beginning from the date of your first trip. If you require more than 21 days of service, you must apply for certification with Metro Connect.
If you are visiting and not ADA certified in your community but are qualified for service, you can also complete a Visitor’s Pass Request. You will be required to provide proof of your disability to receive 21 days of service. Please call (269) 337-8222 for further information!