Metro and Metro Connect Rider Information
Face Coverings Required on All Metro Vehicles as of July 13 per Governor Whitmer Order.
NOVEMBER 2 PRESS RELEASE FOR ADDITIONAL SERVICE HOURS
Updated schedules are also available on Facebook (Metro Transit)
Metro COVID Preparedness and Response Plan - PDF Download
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Metro’s Mission and Vision Strategy
To improve quality of life in the community by providing public transportation services that are dependable, convenient, safe, efficient, cost effective, and accessible for all. More . . .
Metro routes 19-Ring, 21-Solon Kendall, and 25-Parkview will stop service effective Saturday November 21 through January 10 for winter break. Other routes around campus will operate Monday through Saturday including Routes 3, 11, 14, and 16. 337-8222
Metro Service Hours Increasing After Recent Reduction Due to COVID-19
Kalamazoo, MI – Metro’s fixed route buses will begin operating additional service hours starting Monday, November 2. On October 12, Metro reduced hours of operation for the fixed route system due to a staff shortage as a result of COVID-19.
Beginning November 2, the fixed route buses will operate from 6:15 am to 10:08 pm Monday through Thursday and 6:15 am to 6:08 pm Friday and Saturday. Sunday bus service is not available. Major routes, such as Route 1-Westnedge and Route 9-Gull will have half-hour service until 6:08 pm weekdays. Route 12-Duke bus will not be operating until further notice. Individual system route schedules are available on Metro’s website at kmetro.com or on Facebook (Metro Transit) since some routes will have different start and ending times. Updates will also be posted on buses and bus shelters throughout the community.
“We have appreciated the public’s patience during this time. As a transit system, we are working hard to provide essential transportation to those needing rides to work, medical appointments and groceries,” stated Sean McBride, Executive Director of Metro. “Metro continues to monitor COVID cases in the region and will continue to make adjustments as necessary as we continue to operate through the pandemic.”
Although nightly cleaning is occurring, and riders are respecting the use of masks and social distancing on the bus, riders need to be aware that additional changes in hours of operation could occur again. Updates are available online or by calling (269) 337-8222.
Metro Connect hours have not changed and will continue to operate from 6:00 am to 12:15 am Monday through Friday, 6:00 am to 10:15 pm on Saturday and 8:00 am to 6:00 pm on Sunday. Rides can be scheduled up to seven days in advance by calling (269) 350-2970.
When riding either Metro or Metro Connect, riders must wear a mask that covers both the nose and mouth and use hand sanitizer when boarding. Metro continues to be free to ride with passengers boarding from the rear door. Due to the increased need for riders using the bus for essential trips, Metro asks that riders plan trips accordingly and ride only when necessary.
In compliance with Public Act 228 and temporary suspension of the Open Meetings Act, the February 8, 2021 CCTA/KCTA Regular Board Meeting will be held electronically via Zoom. Instructions will be available on the CCTA/KCTA web packet prior to the meeting. The next CCTA/KCTA Board Meeting will be held on March 8, 2021.
The Kalamazoo Transportation Center will open to the public on January 4, 2021. The facility will be open from 8am to 10pm Monday through Saturday, but will remain closed on Sunday. The customer service counter will remain open Monday through Saturday from 8am to 6pm for ticket purchases only.
The facility will allow for entrance using the main entrance door that will be manned by a security guard. The guard will direct the customer to the correct area for seating. Each section will have a limit of 10 patrons per service. 10 for Amtrak, 10 for Greyhound/Indian Trails/and Miller Transportation, and 10 for Metro passengers. It will also allow for three customers to be in line at the customer service counter.
For additional information, call (269) 337-8222.
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Wearing a Face Covering is Required on Metro as of Monday, July 13.
Thank you for helping us reduce the spread of COVID in the community by wearing a face covering when boarding and while riding.
For more information, please call 337-8222.