Metro and Metro Connect Rider Information
Coronavirus Update
Face Masks are Required on All Metro Vehicles as of January 29 per Federal Mandate.
More information at https://www.cdc.gov/quarantine/masks/mask-travel-guidance.html
Bus Schedules as of April 19, 2021
Updated schedules are also available on Facebook (Metro Transit)
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Metro COVID Preparedness and Response Plan - PDF Download
Metro YouTube Channel
Watch our videos highlighting Metro's services to the community by visiting our YouTube Channel. For more information about our services, contact us at (269) 337-8222 or use the Contact button.
Metro’s Mission and Vision Strategy
To improve quality of life in the community by providing public transportation services that are dependable, convenient, safe, efficient, cost effective, and accessible for all. More . . .
Metro operates transportation programs subject to the nondiscrimination requirements of Title VI of the Civil Rights Act of 1964.
For more information on Title VI, click here.
Metro opera programas de transporte sujetos a los requisitos de no discriminación del Título VI de la Ley de Derechos Civiles de 1964.
Para obtener más información sobre el Título VI, haga clic aquí.
Announcements
April 13, 2021
Metro Reducing Service in Response to Rising COVID-19 Cases and Driver Shortage
Kalamazoo, MI – Metro’s fixed route buses will be reducing hours to the fixed route bus system starting Monday, April 19 due to the number of COVID-19 cases increasing in the community and a driver shortage for the transit system.
Changes to the bus schedule include:
- Route 1 Westnedge will have half hour service from 5:45 am to 5:45 pm Monday through Friday.
- Route 9 Gull, 13 South Burdick, and 16 Lovell will discontinue half-hour service and operate hourly Monday through Saturday.
- Starting April 24, all Saturday bus routes will operate hourly until 6:08 pm.
These route changes will be until further notice. Detailed schedule information and updates are available at kmetro.com or by calling (269) 337-8222. Metro information is also available on Facebook and Twitter.
“In the recent weeks, we have been seeing an increase in COVID-19 cases in the community as well as experiencing a driver shortage. As a system, Metro is committed to providing safe, reliable public transportation but we also recognize that bus schedules may need to be adjusted to continue providing transit to those who need it the most without having large cuts in service,” stated Sean McBride, Executive Director for Metro.
Since March 2020, Metro has provided free rides on both the fixed route Metro system as well as the demand response system, Metro Connect. Metro Connect continues to be available to those needing essential transportation after 10 pm Monday through Saturday and from 8 am – 6 pm on Sunday by calling (269) 350-2970. “Right now, we don’t see a return to front door boarding on the fixed route system or charging fares for both systems. What we do ask is that individuals use the bus for essential trips, such as to work, groceries, or medical appointments. Consolidating trips and traveling when necessary allows for everyone to ride when needed,” McBride continued.
Due to Federal requirements, passengers will be asked to have a face mask on that covers both the nose and mouth when boarding and while riding the bus. Face coverings such as bandanas, scarves, and gators will not be allowed on the bus.
Route 5 East Main Stop Adjustments: As of Monday, April 5, we are unable to provide service along East Main from East Michigan to Wallace. Passengers can board at East Michigan at Engleman (stops 187 and 208) and East Main at Wallace (stop 205).
Route 6 Parchment Stop Adjustments: As of Monday, April 5, we are unable to provide service along G Avenue from Riverview to Mount Olivet. To board in this area, please use Riverview at Thomas (stop 226) or G Avenue at Mount Olivet (stop 240).
We'll resume service in this area as soon as conditions allow us to do so safely.
Please call 337-8222 for additional assistance on where to board the bus in this area.
Starting Friday, March 26, Routes 19-Ring, 21-Solon Kendall, and 25-Parkview will be on break due to Western Michigan University's spring break schedule for students and the University switching to virtual learning.
21-Solon Kendall will not operate during the summer and will restart in September.
25-Parkview will start summer schedule on April 6.
19-Ring will start summer schedule on May 10.
Please let us know if you have any questions about the new schedule. 337-8222
Apply to be a part of the Metro team! Job postings listed at https://www.kmetro.com/employment
Have questions? Call us at (269) 337-8222. Metro is an Equal Opportunity Employer.
In compliance with theauthority of Senate Bill 1246 adopted December 15, 2020 Amending the Open Meetings Ace for Participation in Public Meetings the CCTA/KCTA Regular Board Meeting will be held electronically via Zoom. Instructions will be available on the CCTA/KCTA web packet prior to the meeting. The next CCTA/KCTA Board Meeting will be held on May 10, 2021.
We recently switched to using the myStop Mobile app to get information from Track My Bus on your phone.
