Kalamazoo Metro Transit

Contact

Customer Service: (269) 337-8222

Si necesita ayuda en español, llame al (269) 337-8222.

Language assistance is available at no charge by calling the Customer Service number above.

La asistencia con el idioma está disponible sin cargo llamando al número de Servicio al Cliente que se encuentra arriba.

Administrative Office: (269) 337-8446

Still have questions or a comment for the CCTA, KCTA, or Metro? Fill out our contact form below.

If you are completing this form to report an incident or complaint with a Metro bus, please complete the additional fields as complete as possible. This will allow us to look into your comment.

NOTICE: Your rights under Title VI:
Metro operates without regard to race, color, or national origin. To request additional information on Metro’s Title VI obligations, please contact the Title VI staff officer at 269-337-8222. A Title VI complaint form can be obtained at Metro’s website, by calling 269-337-8222, or via mail by writing:

La NOTA: Sus derechos bajo Titula VI:
Metro opera sin distincion de raza, color u origen nacional. Para solicitar informacion adicional sobre las obligaciones del Titulo VI de Metro, por favor pongase en contacto con el oficial de personal del Titulo VI en 269-337-8222. Una forma de queja del Titulo VI se puede obtener en la pagina web, llamando al 269-337-8222, o por correo escribiendo a:

Metro
530 N. Rose Street
Kalamazoo, MI 49007

Announcements

We're having a job fair on Wednesday, June 22 from 3-6 pm at Metro, 530 North Rose Street.

We have a number of open positions: Full- and Part-time drivers, supervisors and customer service. Stop in to learn more about the positions and apply as well as open interview.

More information about the positions is available at kmetro.com/employment or by calling 337-8222.

PUBLIC NOTICE
FY23-FY25 DBE GOAL

Central County Transportation Authority (CCTA) has established a goal of 0.016% for Disadvantaged Business Enterprise (DBE) participation in federally funded contracting opportunities for fiscal years 2023, 2024, and 2025, per 49 CFR Part 26, et al.

The proposed goal and its rationale are available for inspection for 30 calendar days from the date of this notice. The Federal Transit Administration and CCTA will accept comments on the goal for 45 days from this notice.

Inquiries can be directed as follows:

Central County Transportation Authority
DBE Program Officer
530 N Rose Street
Kalamazoo, MI 49007

Effective Tuesday, April 19, 2022, masks are no longer required on Metro buses, Metro Connect and in Metro facilities. Wearing a mask on public transportation in Kalamazoo County will be decided by the individual rider. Metro encourages its riders and customers to make decisions that are in their best interests.

This change comes as a result of the Transportation Security Administration (TSA) not enforcing masks on public transportation due to a recent court ruling.

Metro appreciates the community’s cooperation with this announcement. Updates will be provided as additional information becomes available and posted on Metro vehicles, at the Transportation Center, and at www.kmetro.com.

Due to road closure at Portage at Kilgore starting April 14, we will not be providing service on Kilgore Road from Portage Road to Meredith as well as Inbound Portage Road from I-94 to Cork Street. The detour will be Portage Road to Romence to Sprinkle and then through business park. Inbound will not be serving Kilgore Road or Meredith but instead taking Sprinkle Road to Cork Street and back to Portage.

No service at stops:

80-Portage at Dorchester

81-Portage at Banbury

82-Portage at Royce

84-Portage at Cork

69-Kilgore at Salvation Army

(inbound and outbound)

70-Kilgore at Country Inn

71 and 79-Kilgore at Zoetis

78-Kilgore at Manchester

72-Kilgore at Deadwood

74 Meredith at Sprinkle

1073-Sprinkle at Commercial

Portage at Lakeway Inbound

A temporary bus stop will be place at Portage and Fairfield. An alternate stop is available using the 8-Egleston bus at CLS (Stop 318).

MDOT is anticipating this closure for 2 weeks. We will return service as soon as the road is open to traffic.

For alternate stops and to view bus location during detour, visit kmetro.com and use Track My Bus or use the myStop mobile app. Call 337-8222 for further assistance.

New hours for Metro's fixed route buses took effect March 28, 2022. To view the new schedules, click here.

More information is available by calling (269) 337-8222 or using myStop Mobile app.

Drivers

Come be a part of the Metro Team! Now hiring drivers full-time and part-time starting at $18.09 hourly.

Have questions? Call us at (269) 337-8222.

Metro is an Equal Opportunity Employ

The July 11, 2022 Regular CCTA/KCTA Board Meeting has been canceled. There will be a Special CCTA/KCTA Board Meeting Retreat on July 11, 2022 at the The Kalamazoo Exchange, 155 W. Michigan Avenue at 8:00 am.

We recently switched to using the myStop Mobile app to get information from Track My Bus on your phone.

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