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Staff
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Announcements
Fare collection for Metro buses and Metro Connect resumes on Monday, August 2. Bus fare information is available at kmetro.com/fares or by calling (269) 337-8222. Passes can be purchased at the Kalamazoo Transportation Center during business hours.
Contactless bus fares can be purchased using Token Transit app for both Android and iPhones. More information at tokentransit.com.
The Local Advisory Committee meeting will be held Wednesday, July 21 at 2:30 pm. This will be held virtually using this Zoom link: https://us02web.zoom.us/j/88269095540
Route 4 Oakland Detour: Due to construction, we are unable to service stops on Oakland between Howard and Oliver (Stop number 1034, 142, 177, 178, 1076, and 179).
Please board at Oakland and Howard (176) or Oakland and Oliver (179). Detour for this bus is Oakland to Howard to Stadium Drive to Oliver Street.
Call 337-8222 for additional assistance.
Service changes starting Tuesday, July 6:
Front Door Boarding Resumes. Masks will still be required to ride Metro until the federal requirement for public transportation is lifted. Wheelchairs and those needing a ramp to board will be able to use buses on the route. Route schedules as of June 14 are still in effect.
Starting Monday, August 2, fare collection resumes for Metro and Metro Connect. Fare types include:
Cash & Tokens
9-Day and Monthly Passes
Disability/Senior Pass
Valid WMU IDs
Token Transit app (download at Google Pay or iTunes)
No KVCC passes or Youth Mobility passes will be accepted at this time. More information on these programs will be available in August.
The Customer Service Counter Hours are:
Monday - Friday 8-6PM
Saturday/Sunday 8-12:30PM / 1:30-6:00PM
Tokens and passes can be purchased during these hours. For more information, call 337-8222 or visit kmetro.com.
Metro Connect is pleased to announce that passenger capacity will increase on July 1, 2021 to:
• 3 passengers per van
• 12 passengers per bus
The State of Michigan is rescinding all COVID-19 restrictions on July 1st as well. All passengers that are able to must continue to wear face masks as required by the Center for Disease Control on all public transportation.
You can schedule Metro Connect rides by calling 269-350-2970.
Metro Connect operates the following hours:
Monday – Friday: 6:00 am to 12:00 am
Saturday: 6:00 am to 10:15 pm
Sunday: 8:00 am to 6:00 pm
Metro Connect will monitor service for future increases. Thank you for your patience during the COVID-19 pandemic.
June 8, 2020
Metro Implementing Additional Service Adjustments Starting Monday, June 14
Kalamazoo, MI – Metro has adjusted service as a result of COVID-19 related reasons over the past fifteen months. Service changes beginning on Monday, June 14 include:
• Additional seating for passengers. Buses will have all seats available for passenger use.
• Hourly service on routes 1-Westnedge, 5-East Main and 15-Paterson.
• Saturday service hours from 8:15 am to 4:15 pm. The start and end times will impact Saturday service only.
“We appreciate the public’s patience while we continue to make service adjustments. Like many employers throughout the region and across the country, we are having to make service adjustments to accommodate our current staffing level. Metro plans to have service times and days back to pre-COVID levels as fast as we can while being mindful of the impacts COVID has had in our community,” stated Sean McBride, Executive Director for Metro.
Metro is hiring Coach Operators with an excellent benefit package as well as free Commercial Driver’s License (CDL) training. Applicants can apply online at kmetro.com/employment or contact Metro’s Senior Human Resources Generalist at (269) 337-8421 or deyoungc@kmetro.com.
Monday through Friday service hours remain 6:15 am to 10 pm. Federal law requires riders to continue to wear a mask that covers their nose and mouth on trains, airplanes, and buses. Rear door boarding and no fare collection continues until a future date to be announced later this summer.
Metro Connect service will remain unchanged. Rides can be scheduled up to seven days in advance by calling (269) 350-2970.
For additional information, call (269) 337-8222.
As of May 14, 2021, masks are still required on public transportation.
In accordance with new guidelines released by the Centers for Disease Control and Prevention, passengers on public transportation such as Metro are still required to wear a mask on all planes, buses, trains and other forms of public transportation traveling into, within, or out of the United States and in the U.S transportation hubs such as airports and bus stations (Issued May 13, 2021)
Metro bus riders must continue to wear a mask that covers the nose and mouth. Bandanas, neck gaiters, and scarves continue to be prohibited.
Thank you for your cooperation!
Starting Friday, March 26, Routes 19-Ring, 21-Solon Kendall, and 25-Parkview will be on break due to Western Michigan University's spring break schedule for students and the University switching to virtual learning.
21-Solon Kendall will not operate during the summer and will restart in September.
25-Parkview will start summer schedule on April 6.
19-Ring will start summer schedule on May 10.
Please let us know if you have any questions about the new schedule. 337-8222
Apply to be a part of the Metro team! Job postings listed at https://www.kmetro.com/employment
Have questions? Call us at (269) 337-8222. Metro is an Equal Opportunity Employer.
In compliance with theauthority of Senate Bill 1246 adopted December 15, 2020 Amending the Open Meetings Ace for Participation in Public Meetings the CCTA/KCTA Regular Board Meeting will be held electronically via Zoom. Instructions will be available on the CCTA/KCTA web packet prior to the meeting. The next CCTA/KCTA Board Meeting will be held on July 12, 2021.
We recently switched to using the myStop Mobile app to get information from Track My Bus on your phone.
