Comprehensive Operational Analysis (COA)

We Heard From You!

During June/July, we are working on the draft report for the analysis looking at bus routes. More information will be available at the end of July. Thank you to those who reached out to talk about Metro's service to the community.

Metro is considering options to improve bus service for current and prospective riders. Two scenarios have been built on the notion that an effective transit network consists of strong individual routes. This means that each route must:

Be easy to access
Be intuitive to understand
Share a robust mix of the types of destinations that tend to generate a high number of transit trips (multi-family housing, grocery and retail centers, medical facilities, academic institution, etc.)

More information the proposed scenarios as of May 10 is available at the following link:

https://aecom-planning.maps.arcgis.com/apps/MapSeries/index.html?appid=d751c89e11d74527a749b9ceac665aa7

Maps of Scenario 1 and Scenario 2 - Download PDF

Additional Resources:

What is Microtransit?

MATS - Muskegon, Michigan:  https://www.wzzm13.com/article/news/mats-launching-new-go2-service-june-23/69-77a14fc3-bfc9-4a82-996b-8256c35162a1
The Rapid - Grand Rapids, Michigan website:  https://www.ridetherapid.org/rapidconnect
SMART - Detroit, Michigan website:  https://www.smartbus.org/Services/Flex-Service

Sample of Microtransit using VIA: https://www.youtube.com/watch?v=G_Aw-_BDkF8

What is a Comprehensive Operational Analysis?

Every ten years Metro takes a look at the transit system and looks at ways to improve. This includes both our fixed route system and Metro Connect, our paratransit on-demand service. The current Comprehensive Operational Analysis started in October 2021 with an expected completion date of September 2022. Below are resources for the project:

2010 Comprehensive Operational Analysis - Download

Overview of Comprehensive Operational Analysis - Board Presentation February 2022 - Download

Project Manager: Kathy Schultz, Planning and Development Manager - (269) 337-8233 schultzk@kmetro.com

Announcements

We're having a job fair on Wednesday, June 22 from 3-6 pm at Metro, 530 North Rose Street.

We have a number of open positions: Full- and Part-time drivers, supervisors and customer service. Stop in to learn more about the positions and apply as well as open interview.

More information about the positions is available at kmetro.com/employment or by calling 337-8222.

PUBLIC NOTICE
FY23-FY25 DBE GOAL

Central County Transportation Authority (CCTA) has established a goal of 0.016% for Disadvantaged Business Enterprise (DBE) participation in federally funded contracting opportunities for fiscal years 2023, 2024, and 2025, per 49 CFR Part 26, et al.

The proposed goal and its rationale are available for inspection for 30 calendar days from the date of this notice. The Federal Transit Administration and CCTA will accept comments on the goal for 45 days from this notice.

Inquiries can be directed as follows:

Central County Transportation Authority
DBE Program Officer
530 N Rose Street
Kalamazoo, MI 49007

Effective Tuesday, April 19, 2022, masks are no longer required on Metro buses, Metro Connect and in Metro facilities. Wearing a mask on public transportation in Kalamazoo County will be decided by the individual rider. Metro encourages its riders and customers to make decisions that are in their best interests.

This change comes as a result of the Transportation Security Administration (TSA) not enforcing masks on public transportation due to a recent court ruling.

Metro appreciates the community’s cooperation with this announcement. Updates will be provided as additional information becomes available and posted on Metro vehicles, at the Transportation Center, and at www.kmetro.com.

Due to road closure at Portage at Kilgore starting April 14, we will not be providing service on Kilgore Road from Portage Road to Meredith as well as Inbound Portage Road from I-94 to Cork Street. The detour will be Portage Road to Romence to Sprinkle and then through business park. Inbound will not be serving Kilgore Road or Meredith but instead taking Sprinkle Road to Cork Street and back to Portage.

No service at stops:

80-Portage at Dorchester

81-Portage at Banbury

82-Portage at Royce

84-Portage at Cork

69-Kilgore at Salvation Army

(inbound and outbound)

70-Kilgore at Country Inn

71 and 79-Kilgore at Zoetis

78-Kilgore at Manchester

72-Kilgore at Deadwood

74 Meredith at Sprinkle

1073-Sprinkle at Commercial

Portage at Lakeway Inbound

A temporary bus stop will be place at Portage and Fairfield. An alternate stop is available using the 8-Egleston bus at CLS (Stop 318).

MDOT is anticipating this closure for 2 weeks. We will return service as soon as the road is open to traffic.

For alternate stops and to view bus location during detour, visit kmetro.com and use Track My Bus or use the myStop mobile app. Call 337-8222 for further assistance.

New hours for Metro's fixed route buses took effect March 28, 2022. To view the new schedules, click here.

More information is available by calling (269) 337-8222 or using myStop Mobile app.

Drivers

Come be a part of the Metro Team! Now hiring drivers full-time and part-time starting at $18.09 hourly.

Have questions? Call us at (269) 337-8222.

Metro is an Equal Opportunity Employ

The July 11, 2022 Regular CCTA/KCTA Board Meeting has been canceled. There will be a Special CCTA/KCTA Board Meeting Retreat on July 11, 2022 at the The Kalamazoo Exchange, 155 W. Michigan Avenue at 8:00 am.

We recently switched to using the myStop Mobile app to get information from Track My Bus on your phone.